Data Governance & Privacy Commitment
At Eastern Data Bridge, our identity is built on the secure movement and analysis of information. This policy explains how we process personal data during our professional data integration and market analytics engagements in Malaysia.
Information We Collect
Eastern Data Bridge acts as both a Data Controller and a Data Processor depending on the nature of our consultancy services. When you interact with our website or engage us for data integration projects, we may collect:
- Technical Metadata: IP addresses, browser types, and operating system details collected through standard server logs to maintain site security.
- Project Artifacts: Information voluntarily shared during business consultations regarding your organization's analytics needs.
Processing Rationale
Service Delivery
We process data to fulfill contractual obligations, provide technical support for integration cycles, and deliver market analytics reports tailored to your specific industry requirements in the Malaysian sector.
Operational Integrity
Monitoring web traffic patterns allows us to optimize the performance of our portal and ensure that our digital assets remain resilient against cyber threats.
Retention & Data Hygiene
Security Protocol
We apply enterprise-grade encryption for all data at rest and in transit. Our internal protocols strictly limit access to personal identifiable information (PII) to only essential personnel involved in client service delivery.
Storage Duration
Data is retained for as long as necessary to provide our services or comply with legal obligations in Malaysia. Once information is no longer required for operational goals, it is permanently deleted or anonymized for statistical use.
- Automated end-of-life data purging every 24 months for inactive leads.
- Project-specific data islands isolated by client credentials.
- Regular audits of third-party integration points.
Information Transfers
Eastern Data Bridge does not sell, rent, or trade your personal information. Disclosure only occurs under the following structured circumstances:
Service Sub-Processors
We engage trusted cloud infrastructure providers and CRM platforms that adhere to strict data protection standards equivalent to our own.
Legal Enforcement
Where mandated by Malaysian law or in response to valid requests by public authorities (e.g., a court order), we may provide specific data points.
Your Rights in Malaysia
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you maintain several key rights over your data. We facilitate these requests through our compliance office.
Privacy Inquiries
If you have questions regarding this policy or wish to exercise your rights under the PDPA, please contact our Data Protection Officer at our Kuala Lumpur headquarters.
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